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We are open today 10am - 10pm

Facilities & Services

Free WIFI
Parking & Valet
Wayfinding
Accessibility
Prayer Rooms
First Aid

Guest Service Desks

We have 2 Guest Services desks to assist with all enquiries. These are located on Level G (opposite Paul Café) and Level L2 (opposite Chanel). Our Guest Service Ambassadors are happy to assist if you have queries or requests during your visit.

The Galleria Shuttle Bus (Seasonal)

We have a dedicated luxury shuttle bus service which facilitates travel between The Galleria, Abu Dhabi Ports and a number of hotels on Saadiyat Island and along the Abu Dhabi Corniche. For timetable information please see here.

Shuttle Bus Collection Points Corniche hotels include – Bab Al Qasr, Grand Hyatt, Conrad Hotel Etihad Tower and St. Regis Abu Dhabi. Saadiyat Island hotels include – Jumeirah at Saadiyat, Park Hyatt, Rixos Saadiyat and Saadiyat Rotana.

Bag Storage

The Galleria has a dedicated storage area for guests. Guests can store up to 3 shopping bags for AED 50 while they continue to shop or dine in the mall. Please direct enquiries to the Guest Services Desk on Level G (opposite Paul Café) for this service. Please note, only card payments are accepted.

Mobility Aids

Guests can reserve or request mobility aids such as wheelchairs, walking frames, powered mobility scooters, and baby strollers to use during their visit. This service is complimentary. A guest ID and contact number will be required when borrowing a device. Reservations can be made via The Galleria’s mobile application or by requesting the service at either of the Guest Services Desks.

The Galleria VIP Pass

The VIP Pass programme gives guests access to a number of exclusive discounts and offers across retail and dining at The Galleria. Guests can register for a VIP Pass on the Galleria’s mobile application. Retailers who would like to take advantage of this opportunity and participate in the VIP Pass programme can contact Journey at jfeng@amrc.ae.

The Galleria Gift Card

The Galleria Gift Card is an excellent way to treat a loved one and reward employees. Accepted at all stores, restaurants and entertainment venues across the destination, the gift card offers the gift of choice, and with over 80 exclusive brands and concepts they are sure to find something special. Individual gift cards can be purchased directly at our Guest Services desks. Corporate gift card purchases are alsop available. Please contact corporategiftcard@thegalleria.ae to make an enqury and order.

The Galleria Mobile Application

Guests who register on the mobile app can conveniently access the latest events, offers and updates. In addition to our VIP Pass programme which unlocks exclusive offers from brands at The Galleria.

Mobile App Features include: Digital VIP Pass card with exclusive offers Car park space availability so you can plan your trip and park accordingly Pre-booking of complimentary services including wheelchairs, power scooters and baby strollers Navigation function to assist guests with finding their favourite stores Listing of all events, offers and campaigns at your fingertips

Complimentary WiFi

Complimentary WiFi is available for all guests at The Galleria. Guests may access the WiFi network by selecting The Galleria and registering to connect.

Lost & Found

All items found in The Galleria are recorded, catalogued and stored for a certain period of time. Items can be collected by requesting assistance at our Guest Services desks.

Prayer Rooms

Prayer rooms are available on Level 4 next to Sky Park and Level L1 in The Luxury Collection near L’ETO and LPM Restaurant. On Fridays an Imam from AWQAF is available at the prayer room on Level 4 beside Sky Park. Please note on Fridays this prayer room will be limited to men only from 12pm to 2:30pm. Two prayer rooms for female worshippers are available in The Galleria’s Luxury Collection on Level L1.

Family Rooms with Baby-Changing Facilities

There are also many family rooms located throughout the destination near the restrooms. These include play spaces for children and baby-changing facilities.

ATMs & Banks

There are 4 ATMs at The Galleria, which are:

  • ADCB Bank and ATM - Level G opposite Zara
  • ADCB ATM - Level C opposite Waitrose 
  • ADIB ATM - Level C opposite Waitrose 
  • FAB ATM - Level G corridor near Starbucks Reserve

TAX Refund Self Service Machine

Tourists may submit a claim for a VAT refund if they are not UAE residents. Guests eligible for a VAT refund will need to submit their receipts, passport and boarding pass for departure. The machine is located on the Concourse Level across from Waitrose.

Taxi Pick Up Point

The dedicated taxi pick up point at The Galleria is located on Level G, South Atrium. Guests should take the exit door behind Asha’s and Magnolia Bakery.

Careem/Uber Pick Up Points

Dedicated Uber and Careem pick-up points are located at varius entrances and exits. These include;

  • Level G, Central Atrium Shake Shack entrance.
  • Level G, North Atrium beside Debenhams.
  • The Galleria Luxury Collection, South Plaza, beside Zuma.
  • The Galleria Luxury Collection, North Plaza, beside Coya.

Car Washing Services

Car washing services are available in the car parks on levels P3 and P4.

People of Determination Parking

Dedicated parking for People of Determination is available near all mall entrance doors from the car park.

Valet Parking

Valet parking is available in 3 locations. For The Luxury Collection valet parking can be found on plaza level outside Zuma near the south entrance and COYA near the north entrance. Valet parking is also available in the VIP parking area on P4 in front of the entrance to Waitrose.

Tesla Supercharger

Tesla Supercharger points are available for guests to use free of charge. These are located on Parking Level P4, section C.


 

These spaces are reserved for Tesla electric vehicles only. We ask guests once their cars are fully charged to please park their cars in a regular parking space in order to free up the Tesla Supercharger service for other guests.

We have 2 Guest Services desks to assist with all enquiries. These are located on Level G (opposite Paul Café) and Level L2 (opposite Chanel). Our Guest Service Ambassadors are happy to assist if you have queries or requests during your visit.

We have a dedicated luxury shuttle bus service which facilitates travel between The Galleria, Abu Dhabi Ports and a number of hotels on Saadiyat Island and along the Abu Dhabi Corniche. For timetable information please see here.

Shuttle Bus Collection Points Corniche hotels include – Bab Al Qasr, Grand Hyatt, Conrad Hotel Etihad Tower and St. Regis Abu Dhabi. Saadiyat Island hotels include – Jumeirah at Saadiyat, Park Hyatt, Rixos Saadiyat and Saadiyat Rotana.

The Galleria has a dedicated storage area for guests. Guests can store up to 3 shopping bags for AED 50 while they continue to shop or dine in the mall. Please direct enquiries to the Guest Services Desk on Level G (opposite Paul Café) for this service. Please note, only card payments are accepted.

Guests can reserve or request mobility aids such as wheelchairs, walking frames, powered mobility scooters, and baby strollers to use during their visit. This service is complimentary. A guest ID and contact number will be required when borrowing a device. Reservations can be made via The Galleria’s mobile application or by requesting the service at either of the Guest Services Desks.

The VIP Pass programme gives guests access to a number of exclusive discounts and offers across retail and dining at The Galleria. Guests can register for a VIP Pass on the Galleria’s mobile application. Retailers who would like to take advantage of this opportunity and participate in the VIP Pass programme can contact Journey at jfeng@amrc.ae.

The Galleria Gift Card is an excellent way to treat a loved one and reward employees. Accepted at all stores, restaurants and entertainment venues across the destination, the gift card offers the gift of choice, and with over 80 exclusive brands and concepts they are sure to find something special. Individual gift cards can be purchased directly at our Guest Services desks. Corporate gift card purchases are alsop available. Please contact corporategiftcard@thegalleria.ae to make an enqury and order.

Guests who register on the mobile app can conveniently access the latest events, offers and updates. In addition to our VIP Pass programme which unlocks exclusive offers from brands at The Galleria.

Mobile App Features include: Digital VIP Pass card with exclusive offers Car park space availability so you can plan your trip and park accordingly Pre-booking of complimentary services including wheelchairs, power scooters and baby strollers Navigation function to assist guests with finding their favourite stores Listing of all events, offers and campaigns at your fingertips

Complimentary WiFi is available for all guests at The Galleria. Guests may access the WiFi network by selecting The Galleria and registering to connect.

All items found in The Galleria are recorded, catalogued and stored for a certain period of time. Items can be collected by requesting assistance at our Guest Services desks.

Prayer rooms are available on Level 4 next to Sky Park and Level L1 in The Luxury Collection near L’ETO and LPM Restaurant. On Fridays an Imam from AWQAF is available at the prayer room on Level 4 beside Sky Park. Please note on Fridays this prayer room will be limited to men only from 12pm to 2:30pm. Two prayer rooms for female worshippers are available in The Galleria’s Luxury Collection on Level L1.

There are also many family rooms located throughout the destination near the restrooms. These include play spaces for children and baby-changing facilities.

There are 4 ATMs at The Galleria, which are:

  • ADCB Bank and ATM - Level G opposite Zara
  • ADCB ATM - Level C opposite Waitrose 
  • ADIB ATM - Level C opposite Waitrose 
  • FAB ATM - Level G corridor near Starbucks Reserve

Tourists may submit a claim for a VAT refund if they are not UAE residents. Guests eligible for a VAT refund will need to submit their receipts, passport and boarding pass for departure. The machine is located on the Concourse Level across from Waitrose.

The dedicated taxi pick up point at The Galleria is located on Level G, South Atrium. Guests should take the exit door behind Asha’s and Magnolia Bakery.

Dedicated Uber and Careem pick-up points are located at varius entrances and exits. These include;

  • Level G, Central Atrium Shake Shack entrance.
  • Level G, North Atrium beside Debenhams.
  • The Galleria Luxury Collection, South Plaza, beside Zuma.
  • The Galleria Luxury Collection, North Plaza, beside Coya.

Car washing services are available in the car parks on levels P3 and P4.

Dedicated parking for People of Determination is available near all mall entrance doors from the car park.

Valet parking is available in 3 locations. For The Luxury Collection valet parking can be found on plaza level outside Zuma near the south entrance and COYA near the north entrance. Valet parking is also available in the VIP parking area on P4 in front of the entrance to Waitrose.

Tesla Supercharger points are available for guests to use free of charge. These are located on Parking Level P4, section C.


 

These spaces are reserved for Tesla electric vehicles only. We ask guests once their cars are fully charged to please park their cars in a regular parking space in order to free up the Tesla Supercharger service for other guests.

107 Hamouda Bin Ali Al Dhaheri Street, Al Maryah Island, Abu Dhabi
Sunday to Thursday: 10am - 10pm Friday and Saturday: 10am - 12am
info@thegalleria.ae
+971 2 493 7400

From Abu Dhabi

If you are traveling within Abu Dhabi, please follow the road signage to Al Maryah Island. Once on the island, road signage will direct you to The Galleria. The main car park entrance is located on the left as traffic heads north across the island on Hamouda Bin Ali Al Dhaheri St.

From Dubai

1. Follow Dubai - Ghweifat International Highway and E10 to Abu Dhabi.

2. Exit from Eastern Ring Road/Sheikh Zayed Bin Sultan Street/8th Street.

3. Continue onto Sheikh Zayed Street, heading northwest.

4. Turn right onto 9th Street/Al Falah Street, continuing over the bridge onto Al Maryah Island. Once on the island, road signage will direct you to The Galleria.

5. The main entrance is located on the left as traffic heads north across the island on Hamouda Bin Ali Al Dhaheri St.

By Taxi / Careem / Uber

Taxi services in Abu Dhabi are governed by the Integrated Transport Centre (Trans AD). To call any taxi operator you can call the TransAD call centre - Tel: 600535353


 

The taxi/private car service drop off area is at the North West of the mall and pickup area is located at the South West of the mall, indicated with blue arrows.


 

The area will have its own signage from the car service company to indicate you are in the correct place.

By Bus

Al Maryah Island is served by the Abu Dhabi public bus system. The nearest bus stop for The Galleria Al Maryah Island is opposite the North West entrance. The buses provide pick-ups and drop-offs throughout Abu Dhabi. Schedules are available at our Hospitality Services Desk and will also be posted outside at the bus departure areas. See link below for the public bus routes in Abu Dhabi:

Parking

The Galleria's car parks can accommodate up to 7,100 cars.

All car parks are provided with prominent signage, including column designations from A to Z.

All parking levels are further identified by bright colours used on both the pavement and columns to provide customers with a visual reminder of where they are parked.

The Galleria has an innovative digital 'Find My Car' feature using a guest's number plate and a digital map to redirect customers back to their vehicle for added convenience.

North Car Park

Slots Available: 2250

South Car Park 

Slots Available: 2250

Cinema Car Park 

Slots Available: 500

Underground Parking 

Slots Available: 3000

Brands and Stores

Abstract

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Abu Dhabi Commercial Bank - ADCB

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Adidas

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Adidas Originals

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Aetrex

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Ahmed Seddiqi & Sons

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Aigner

Aigner is a high-end German fashion brand with an Italian soul, specialising in luxury goods like leather bags, wallets watches & accessories.

Aisha's Charm

In 2008, Aisha's was established out of a love for ready-to-wear silver jewelry collection that can be worn from everyday wear to special occasions. F